Lufthansa Technik Logistik Services is particular, but can only be explained as a whole.
How we think and work.
To ensure that an idea for a particular area produces a particular solution, we take a look at all the particulars, put together as a whole: Specifically, this means the customer's airline as well as its aircraft, technologies and all other areas in which logistics play an integral part. Only then we can offer services that bring together logistics, aviation and technology to form a unified whole. This holistic thinking is also the basis for our logistics per se: All the services we have developed for our customers in the areas of Consumable Supply Management, Transport Management and Warehouse Management work so well because we view these services as parts of an interconnected system.
Only a company that knows how and where the supply of consumables and expendables is linked to transport management and warehouse management, for example, is able to develop services that seamlessly connect these logistical areas with aviation and technology. And it makes no difference whether the Consumable Supply is provided by us or whether we integrate the customer's existing supply processes in our transport management.
Above all, our expertise ensures that the processes involved in aviation, technology and logistics are optimized as a whole, enabling us and our customers to move faster and more intelligently all the way.
We think further.
The bigger the context, the further we go with our logistics. This is particularly noticeable with supply destinations that are surrounded by water – for example, Malta. When Lufthansa Technik Malta asked us to develop the complete warehouse logistics for its maintenance processes on this island, we had to think on a pretty far-reaching scale. After all, warehouse inventory depends on the types and number of machines that need maintenance and on the question of how fast material can be delivered. It was a challenge that required our expertise not just in warehouse logistics, but also in transport and consumables planning. Due to the fact that we increased the speed for the economic routine transport, Lufthansa Technik Malta today does not need AOG transports for AOG requests, we can say: When we thought about building inventory, we also thought a lot about our transports. In short, we have thought all the way to the end.
We also think of the obvious.
Lufthansa's new flagship is the A380. It consists of more than three million individual parts. Laid end to end, they would probably form a chain as long as the distance the A380 flies weekly from Frankfurt to New York. Supply of these parts to Lufthansa's home base at Frankfurt Airport, on the other hand, needs to be as fast and direct as possible. So we decided on the obvious – a warehouse on the south end right next to Lufthansa Technik's A380 hangar. Of course after evaluating how we could supply aircrafts in the north efficiently. With a high number of similar spare parts for different types of aircrafts, Lufthansa Technik has more than one maintenance hangar at Frankfurt Airport. That's where our in-house transport logistics came into play – they are the short-haul for long-range aircraft.
We think in parallel instead of successively.
Logistics services have to fit perfectly to ensure room to move. That's something they have in common with Lufthansa's passengers, who are enjoying the new seats in Lufthansa's European fleet since 2011. Logistically, that meant the removal of old seats and the delivery of new ones – 27,000 of them, distributed across 8 sites and 167 layovers, in processes dovetailed with Lufthansa Technik, the seat manufacturer, and the ongoing flight operations. Here, we are working on the big picture, bringing schedules and work steps together in parallel, and bundling processes instead of tackling them separately and successively.
